Keyboard-first tips

Who this is for. Counter, shop owner.

Watch it

22 seconds, narrated, captions on. Sample shop. Made-up names and tickets.

What the clip says

A few keys move you through the daily path without the mouse. F5 jumps into the search box on any list. F8 always goes to Tickets, from any screen. On a ticket, F5 opens the full part lookup. F4 opens Finish when the job is done.

A counter person can punch a name, Enter into the customer, F2 or F3 into a ticket type, punch parts and labor by typing, and F4 to Finish. The mouse comes out only for the choices that are genuinely modal.

Steps

F8 goes to Tickets. Shift+F8 goes to Customers, from any shop-floor screen.
On a customer’s page, F2 starts a repair; F3 sells parts.
F5 focuses the search box on a list, or opens Look up part on a ticket screen.
F4 opens Finish. F7 prints or opens the PDF, before or after Finish.
Ctrl+F4 saves and closes back to the customer page.
Ctrl+Del opens Delete this ticket while unfinished, or Void invoice once invoiced.
Finish, Receive, and the Void or Delete confirms still need a mouse click to submit, even though their own fields take typed input.

Keys

F8: Go to Tickets, from any shop-floor screen.
Shift+F8: Go to Customers, from any shop-floor screen.
F2: Start repair, on a customer page.
F3: Sell parts, on a customer page.
F5: Focus search on a list, or open Look up part on a ticket.
F4: Open Finish.
F7: Print or open the PDF, before or after Finish.
Ctrl+F4: Save and close, back to the customer page.
Ctrl+Del: Delete this ticket while unfinished, or Void invoice once invoiced.

Watch out for

Finish, Receive, and the Void or Delete confirms still need a mouse click to submit, even though their own fields take typed input.

Updated September 16, 2026