In this guide

Punch parts onto the ticket

Who this is for. Counter, shop owner.

Watch it

17 seconds, narrated, captions on. Sample shop. Made-up names and tickets.

What the clip says

The last row of the parts grid is the punch field. Typing a part number shows the closest matches, with on-hand and retail. Picking one adds a line, priced and costed from the product.

The parts grid’s last row is a punch field. Type a part number, scan a barcode, or type a few words of the description, and the closest matches come back with price and cost already attached.

Steps

  1. Open a machine’s section on the ticket. The parts grid’s last row is the punch field, placeholder Part #, barcode, or Kawasaki oil.
  2. Type a part number, a barcode, or a few words of the description. A popover opens below the field with the closest matches: Brand, Description, on-hand, retail.
    A ticket's parts grid with the punch field mid-type and the match popover open. Sample shop. Made-up names and tickets.
  3. Picking a row adds a line to the grid. Price and cost snapshot from the product right then. A later change to that product in Settings or Inventory does not reach back and change this line.
  4. Press F5 to open Look up part, a bigger search away from the punch field, for when the closest-match list is not enough.
  5. A USB barcode scanner needs no special mode. Point it at the code and it types the value into whichever field is focused, then Enter.
  6. On a touch device, a Camera button sits beside the punch field. Tap it, point the camera at the barcode, and the scanned value fills the field the same way a keyed scan would.
  7. Typed or scanned text for a part that is not on file gets two ways out: Create “<text>” opens a short dialog to add the part on the spot, or Misc part · “<text>” adds a line with that description and no product behind it.

Keys

F5
Opens Look up part, a bigger search away from the punch field.

What happens to money and stock

Adding a line does not touch on-hand. On-hand only moves at Finish, Receive, or a staff adjust.

Watch out for

  • Part #, Brand, and Description are editable per line after adding, but those edits never write back to the product catalog.
  • Cost and Profit columns stay hidden until Show cost unlocks them.

Updated September 16, 2026

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