In this guide

Find a customer

Who this is for. Counter, shop owner.

Watch it

19 seconds, narrated, captions on. Sample shop. Made-up names and tickets.

What the clip says

Open Customers and type a few letters of a name, a phone number, or an email. The list narrows with each letter, so the exact spelling is not required. With one match on the list, press Enter and that customer's page opens.

Typing a few letters of a name, phone, or email narrows the Customers grid live. Enter opens the top row; double-click opens any row.

Steps

  1. Press Enter to open the top or selected row, or double-click any row.
The Customers list with a name typed into the search box and the grid narrowed to matches.

Sample shop. Made-up names and tickets.

Keys

F5
Focuses the search box.

What happens to money and stock

Nothing moves.

Watch out for

  • The search box is not auto-focused on page load. Click it before typing.

Not yet
There is no customer barcode or loyalty card to scan. Scanning works for parts and equipment serials only.

Updated September 16, 2026

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