In this guide

Add a machine

Who this is for. Counter, shop owner.

Watch it

18 seconds, narrated, captions on. Sample shop. Made-up names and tickets.

What the clip says

Plus New equipment on the Equipment tab files a machine for this person. Brand, model, and serial are the only fields that matter. Save adds it to their machines. A repeat serial opens a clash instead of a silent duplicate.

Brand, Model, and Serial are required; Engine details and a purchase date are optional. Saving a serial already on file opens a clash dialog instead of quietly duplicating it.

Steps

  1. Click + New equipment from the customer’s Equipment tab, the shop-wide Equipment list, or a ticket’s serial field.
  2. Fill Brand, Model, and Serial, plus Engine and purchase details if known.
  3. A serial already on file opens a clash dialog instead of saving a duplicate. From a ticket, it offers to transfer the machine or use the existing one on this ticket.
The New equipment dialog with Brand, Model, and Serial fields.

Sample shop. Made-up names and tickets.

What happens to money and stock

Nothing moves.

Watch out for

  • Saving a serial that's already on file opens a clash dialog instead of a silent duplicate.

Not yet
There is no way to attach a machine to more than one customer at once. Transfer it if the owner changes.

Updated September 16, 2026

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