# Deactivate or reactivate a user

Chapter: Running the shop
Who this is for: Shop owner.
Trigger: Someone leaves the shop, or comes back.

## What the clip says

Settings, Users. Each row has a Deactivate or Reactivate button. Deactivate blocks that sign-in right away. Reactivate lets them back in, same as before.

Each row on the Users table has a Deactivate or Reactivate button. A saved-note banner confirms the change
inline, and a deactivated person's history stays exactly where it was.

## Steps

- Find the person on Settings, **Users**. 

- Click **Deactivate** or **Reactivate** on their row.

- A banner confirms the change, for example "Wes is deactivated." or "Wes is active again."

- Deactivating yourself, or the last active shop owner, does not disable the button. It shows a message instead: "You cannot deactivate yourself." or "At least one shop admin must stay active." A shop always needs at least one owner signed in who can reach Settings.

## What happens to money and stock

Nothing moves. Deactivating only blocks sign-in; every ticket that person touched stays on file.

## Watch out for

- The button never disables itself. Deactivating your own row shows "You cannot deactivate yourself." Deactivating the last active shop owner shows "At least one shop admin must stay active." Both show inline where the change would have been confirmed.

## Not yet

No way to delete a user. Deactivate is the only option; their history stays on every past ticket.

Updated 2026-09-16.
Also available as HTML at https://reedport.com/guide/running-the-shop/deactivate-a-user