# Punch parts onto the ticket

Chapter: Running a ticket
Who this is for: Counter, shop owner.
Trigger: Any part going onto a ticket.

## What the clip says

The last row of the parts grid is the punch field. Typing a part number shows the closest matches, with on-hand and retail. Picking one adds a line, priced and costed from the product.

The parts grid's last row is a punch field. Type a part number, scan a barcode, or type a few words of the
description, and the closest matches come back with price and cost already attached.

## Steps

- Open a machine's section on the ticket. The parts grid's last row is the punch field, placeholder **Part #, barcode, or Kawasaki oil**.

- Type a part number, a barcode, or a few words of the description. A popover opens below the field with the closest matches: Brand, Description, on-hand, retail. 

- Picking a row adds a line to the grid. Price and cost snapshot from the product right then. A later change to that product in Settings or Inventory does not reach back and change this line.

- Press **F5** to open **Look up part**, a bigger search away from the punch field, for when the closest-match list is not enough.

- A USB barcode scanner needs no special mode. Point it at the code and it types the value into whichever field is focused, then Enter.

- On a touch device, a **Camera** button sits beside the punch field. Tap it, point the camera at the barcode, and the scanned value fills the field the same way a keyed scan would.

- Typed or scanned text for a part that is not on file gets two ways out: **Create "<text>"** opens a short dialog to add the part on the spot, or **Misc part · "<text>"** adds a line with that description and no product behind it.

## Keys

- F5: Opens Look up part, a bigger search away from the punch field.

## What happens to money and stock

Adding a line does not touch on-hand. On-hand only moves at Finish, Receive, or a staff adjust.

## Watch out for

- Part #, Brand, and Description are editable per line after adding, but those edits never write back to the product catalog.
- Cost and Profit columns stay hidden until Show cost unlocks them.

Updated 2026-09-16.
Also available as HTML at https://reedport.com/guide/running-a-ticket/add-a-part