# People and machines

Chapter 2. Who this chapter is for: counter and shop owner.

Everything before you open a ticket: find or add the customer, then find or add their machine.

## Workflows in this chapter

- [Find a customer](https://reedport.com/guide/people-and-machines/find-a-customer) (0:20)
- [Add a customer](https://reedport.com/guide/people-and-machines/add-a-customer) (0:35)
- [Ring up a cash sale](https://reedport.com/guide/people-and-machines/cash-sale) (0:20)
- [Open a customer's page](https://reedport.com/guide/people-and-machines/open-a-customer) (0:25)
- [Add a machine](https://reedport.com/guide/people-and-machines/add-a-machine) (0:30)
- [Follow a machine's history across owners](https://reedport.com/guide/people-and-machines/machine-history) (0:25)
- [Find a machine shop-wide](https://reedport.com/guide/people-and-machines/find-a-machine) (0:20)

Also available as HTML at https://reedport.com/guide/people-and-machines