# Add a machine

Chapter: People and machines
Who this is for: Counter, shop owner.
Trigger: A customer's machine isn't on file yet.

## What the clip says

Plus New equipment on the Equipment tab files a machine for this person. Brand, model, and serial are the only fields that matter. Save adds it to their machines. A repeat serial opens a clash instead of a silent duplicate.

import ShotFrame from "../../../components/ShotFrame.astro";

Brand, Model, and Serial are required; Engine details and a purchase date are optional. Saving a serial already on
file opens a clash dialog instead of quietly duplicating it.

## Steps

- Click **+ New equipment** from the customer's Equipment tab, the shop-wide Equipment list, or a ticket's serial field.

- Fill **Brand**, **Model**, and **Serial**, plus Engine and purchase details if known.

- A serial already on file opens a clash dialog instead of saving a duplicate. From a ticket, it offers to transfer the machine or use the existing one on this ticket.

Sample shop. Made-up names and tickets.

## What happens to money and stock

Nothing moves.

## Watch out for

- Saving a serial that's already on file opens a clash dialog instead of a silent duplicate.

## Not yet

There is no way to attach a machine to more than one customer at once. Transfer it if the owner changes.

Updated 2026-09-16.
Also available as HTML at https://reedport.com/guide/people-and-machines/add-a-machine