# Reprint or email an invoice

Chapter: Finishing and getting paid
Who this is for: Counter, shop owner.
Trigger: A customer wants a re-sent copy.

## What the clip says

Sign in and open a ticket that has already been invoiced. Press F7, or Print invoice, to open that invoice again. Cost and profit never print here, only what the customer paid. Print, email, or download hands over the same document again.

The invoice document page prints, downloads, or emails the same PDF the customer already has. Cost and profit
never appear on it, no matter who is signed in.

## Steps

- Open the invoice from the ticket, the customer's Balance tab, Receivables, or an Equipment history row. 

- Click **Print**, **Download PDF**, or **Email invoice**, or press **F7** to print. Emailing shows "Invoice emailed." once it sends, or the specific reason it failed.

- **Take payment** sits on this page too, once Due is above 0. **Open ticket** and **Customer** jump back to where the invoice came from.

## Keys

- F7: Opens Print invoice.

## What happens to money and stock

Nothing moves.

## Watch out for

- A voided invoice's document shows Voided; a reversal prints as a reversal.

Updated 2026-09-16.
Also available as HTML at https://reedport.com/guide/finishing-and-getting-paid/the-printed-invoice