# Finish the ticket and take payment

Chapter: Finishing and getting paid
Who this is for: Counter, shop owner.
Trigger: The job is done, or the customer wants a written estimate left open.

## What the clip says

Sign in and open the ticket once the job is done. Add the last labor line before closing it out. Press F4, or click Finish, to close it out. Invoice customer is already picked. Cash fills the full amount due with one Enter. Finish posts the invoice and takes the cash in the same step.

Finish opens a dialog titled Finish ticket, with a choice to bill now or Leave open. A Charge customer can leave
the amount at 0 and park the balance on receivables.

## Steps

- Click **Finish**, or press **F4**. The dialog is titled **Finish ticket**. 

- Pick **Invoice customer** to bill it now, or **Leave open** to save the ticket and come back later. Leave open shows no tender fields at all, and the button at the bottom of the dialog reads **Leave open** instead of **Finish**.

- When invoicing, **Email the invoice PDF** is checked by default and prefilled with the customer's email if one is on file. **Copies** defaults to 1.

- Enter cash, check, or card. A non-Charge customer must pay in full; a Charge customer can leave the amount at 0 to park the balance on receivables. 

- Enter finishes the ticket from any tender field. In the Cash field, Enter on a blank amount fills in the exact Due first; press Enter again, or press Enter in the Check, Check #, or Card field, to finish it.

- Finish stamps the ticket's **Done / Out** date (next to In, in the ticket header) with today, but only if that field is still blank. A Done / Out date already set by hand is left alone.

- A banner confirms what happened: "Paid in full." or "Balance $X.XX parked. They can pay cash or check later." The header buttons then swap to Print invoice, Email invoice, Take payment, or View invoice.

## Keys

- F4: Opens Finish ("Finish ticket").

## What happens to money and stock

Finish posts an invoice movement per part line (on-hand can go negative, never blocked) and creates the Invoice; Leave open touches neither.

## Watch out for

- A work ticket blocks Finish until a machine is attached.

## Not yet

There is no way to take a deposit before the ticket is finished, and no way to finish more than one ticket at once.

Updated 2026-09-16.
Also available as HTML at https://reedport.com/guide/finishing-and-getting-paid/finish-and-take-payment